Terms of service

SearchTracking provides daily Google rank tracking and brand visibility checks in AI answers, with reporting and account features according to your plan. The service supplies information to support your work. It does not perform SEO work on your website or promise a particular business result.

Provide accurate account information and keep your login credentials secure. You must be legally able to enter this agreement and have authority to act for any organization you represent. You are responsible for activity authorized through your account. Tell us promptly if you suspect unauthorized access.

The one-time demo lets you check a domain and keywords without a payment card. It has usage and abuse prevention limits and is separate from a paid subscription. Do not bypass its limits or create accounts to repeat it.

Subscriptions are billed monthly or yearly and renew automatically for the same billing period unless you cancel before renewal. Each plan has enforced limits for tracked keywords, AI answer checks and projects. Features vary by plan. Every plan includes unlimited seats. Review rank tracking tools and pricing for current plan details and charges before subscribing.

You authorize the payment operator to collect subscription charges and any applicable taxes shown at checkout. Keep your payment information current. Charges are in the currency shown at checkout. A failed or overdue payment may result in suspended access until payment is resolved. Enterprise invoice billing follows the agreed invoice terms.

Upgrades take effect immediately. The price difference for the upgrade is charged immediately and shown before you confirm the change. The upgraded plan price applies to subsequent renewals.

You can cancel at any time in your account. Cancellation stops subsequent renewals, and access continues until the end of the paid period. Cancel before renewal to avoid the next charge. Cancellation does not create a refund or a prorated credit.

Payments are final, subject only to the exceptions in the refund policy and rights that applicable law does not allow us to exclude. Read that policy before subscribing.

Use the service lawfully and only for domains, data and account access you are authorized to manage. Do not scrape our data, bypass access controls or plan limits, or place abusive load on the service. Do not resell raw data outside white-label reports permitted by your plan. Do not use the service to infringe rights, distribute harmful content or interfere with other accounts.

Search positions and SERP features vary by location, device, timing and search context. AI answers vary between runs. Our checks record whether a brand is named or a domain is cited in the answer checked, together with the mention position where present. A recorded result does not describe every answer a person may receive.

We rely on third-party data sources and do not guarantee complete or error-free results, higher rankings, traffic or AI mentions. Check important decisions against other relevant information. Changes to external sources may affect data coverage or timing.

You are responsible for inviting the correct client viewers, assigning access only to intended projects and removing access when it is no longer appropriate. You must have permission to share client data and reports. Client viewers must follow these terms, and you remain responsible for access you authorize.

Maintenance, technical faults and external data interruptions can affect availability. No plan, Enterprise included, carries a contractual uptime commitment or service credits.

To the extent permitted by applicable law, we are not liable for indirect or consequential loss, lost profits or lost business opportunities arising from use of the service or reliance on its data. Our aggregate liability for a claim is limited to subscription fees you paid for the billing period in which the event giving rise to the claim occurs.

These limits do not exclude liability for fraud, willful misconduct or any liability that applicable law does not permit us to limit. Mandatory consumer rights remain unaffected.

We may suspend or terminate access for a material breach, unlawful use, a security threat or unpaid charges. Where practical, we notify you and give you a reasonable opportunity to resolve the issue. We may act immediately where necessary to protect the service or others. Termination does not remove payment obligations already incurred or mandatory legal rights.

We may update features and these terms. We give notice of material changes through your account or by email before they take effect where required. Changes to subscription prices apply at renewal after notice. If you do not accept a change, you can cancel before the affected renewal. We do not apply revised terms retroactively to an existing dispute.

These terms and the policies they link to govern your use of the service. Any separately agreed Enterprise terms govern the matters they expressly cover. Applicable law determines governing law and the courts with jurisdiction. Nothing here removes mandatory protections under the law that applies to you. If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law.

Email [email protected] for questions about these terms. Read the privacy policy for data handling details or use the contact page for help with your account.